Tech You Should Know: Using TWEN

Most Chicago-Kent law school course websites use the Westlaw TWEN system (TWEN stands for The West Education Network).  Faculty use TWEN to post syllabi, course readings, links to useful websites, videos, and other resources.  Some faculty use TWEN to send emails and post announcements.

You can access TWEN at

After you log in

When you log in, you’ll see a list of websites for your courses.  Below is a typical example of what a 1L might see.  Not all course websites are in TWEN – your faculty members will tell you where to find your course sites if they are using an alternative.  Some courses don’t have a website.

TWEN - your course list

Using a course site

TWEN - typical home page

Most faculty use the Syllabus and Course Materials folders. A typical Course Materials folder may contain Word documents, PDFs, links to other websites, or even internal sub-folders.  TWEN keeps track of whether or not you’ve read materials  that are posted.

TWEN - materials read & unread

Most materials can be read online without downloading them.  Note that some citations are hyperlinked to the original material in Westlaw.  Click the link to go to the original cite.

TWEN - material with citation

If a document cannot be displayed in your browser, you can download it to your computer:

TWEN - material to download

Some faculty use other features in TWEN, such as forums, the assignment drop box, or quizzes.

I don’t see all of my courses!

A faculty member or their assistant will provide access to your TWEN site at the beginning of the semester.  But this process is not automatic, and some faculty prefer that students add themselves to the site.  You can add yourself to any of your course websites by clicking the “Add Course” button.

TWEN - add a course

Click “+Add” next to the course you wish to add.  If you accidentally add the wrong course, click “-Remove”.  Do not add yourself to any courses for which you are not currently enrolled without permission from the instructor for the course.  When you are finished, click “Close.”
TWEN - add a course from a list

If you don’t see your course listed, please contact Debbie Ginsberg, Educational Technology Librarian.  Note that after the add-drop period, you cannot add yourself to more TWEN sites.  You’ll need to contact your instructor or Debbie

If you drop a course, you can use the “Drop Course” button to remove yourself from the TWEN site.

I need to change my email address or my name in TWEN

Please use your kentlaw email and the name associated with that email address in Westlaw and TWEN.  If you need to update either of these, use the “Update” link in the upper left side of your TWEN page (in the Welcome box).

TWEN - update your info

On the main update page, you can update a few fields such as your address.  However, to update your name and email address, you must click “Manage OnePass Profile.”

TWEN- go to Manage OnePass

Westlaw will then ask you to verify your identity by either sending a code to the email address they have on file or answering a security question.

TWEN - verification of identity

After you verify your identity, Westlaw/TWEN will let you edit your name and email address:

TWEN - change name and email

If you run into any trouble resetting your personal information, please contact our Westlaw rep, Tami Carson.

About Debbie Ginsberg

Debbie was the Educational Technology Librarian at the Chicago-Kent College of Law until she left for a new job in 2021
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